211 Marginal Way - Suite 761
Portland, ME 04101
We spend easily half of our waking hours at work. What would it mean for us individually and as citizens, parents, brothers/sisters and friends if most days we experienced dignity, meaning and community at work? What if we had the chance to really play to our strengths and passions at work? For almost 40 years I have been exploring these issues in roles such as social system designer, thinking partner and coach to clients in healthcare, education, retail, manufacturing, government and professional service organizations – in the US, Central America, the Caribbean, Western Europe, Canada and the Middle East.
My learning journey in Collaborative Design and Innovation has challenged me to integrate the best of Design Thinking, Open Socio-Technical Systems, Large Group Methods, Social Constructionism, Complexity Science and Strength Based Change with my experiences as a senior manager responsible for organization transformation in a complex federal department.
Some 20 years ago I had the chance to co-pioneer the translation of the then new ideas from Appreciative Inquiry into practical use at the strategic, organizational level and to bring alive the highly successful, first, international AI Conference in 2001.
In addition to my role as partner and co-founder of Innovation Partners International, I am:
• Founding partner of Appreciative Inquiry Consulting LLC,
• adjunct faculty at Concordia University,
• senior faculty at NTL Institute
• member of the Advisory Board of Taos Institute.
• Plexus Institute Associate
As a practitioner/scholar, I have published widely in the fields of collaborative innovation, quality, high performance organizations, positive organization design and whole system transformation.
Recent books include
• "Appreciative Inquiry: Change At the Speed of Imagination" (Jossey Bass)
• Essentials of Appreciative Inquiry: A Roadmap For Creating Positive Futures (Pegasus Communications, Waltham, USA)
•“The Appreciative Inquiry Summit: A Practitioner's Guide for Leading Large-Group Change” (Berrett-Koehler).
My formal education includes:
• an honors BA in Organizational Psychology, (University of Waterloo),
• an Ed.M in Organizational Learning (University of Toronto)
• a Diploma in Organization Design (Columbia University).
A representative listing of current and past clients includes:
•Air Canada, •AT&T, •A.E. Staley Mfg. Co., •Arthur D. Little Co. (Technology Resource Center), •Bell Atlantic, •Bell Northern Research, •British Petroleum •British Airways •Cabot Corp •Canadian Pacific Rail System, •CertainTeed •Coca Cola USA, •Department of National Defense, •Delhaize, •Domtar Gypsum, •Elliot Health System •EXXON, •Executive Council of the Episcopal, Church, Faxton St.Luke Healthcare •Georgia Pacific, Government of Republic of Trinidad & Tobago, •Hannaford Brothers Company, •Inland Steel, •Internal Revenue Service, •ITT/Hartford, •L.L. Bean, •Martins Point Health Care •New England Telephone Co., •New Brunswick Telephone, •Newark Beth Israel Medical Center, •Norm Thompson Co., •Nortel •Novo Nordisk, •Pearson Peace Keeping Center, •Royal Bank of Trinidad and Tobago, •R.R. Donnelley and Sons Co. •Smith Kline Beecham Pharmaceuticals, •Shell Chemical, •Tennessee Hospital Association, •Treasury Board of Canada, •United Insurance Companies, •US Gov’t General Accounting Office, •US Postal Service, •World Health Organization, •YWCA
1. Strength Based Organization
2. Accelerated Change
3. Collaborative Innovation
4. Appreciative Inquiry