Creating Promising Futures Through Social Construction
Consultant, Corporation for Positive Change
204 Birch Ave
P.O. Box 72
Mt Gretna, PA 17064
Susan O. Wood specializes in applying Appreciative Inquiry to employee retention, strategic planning and leadership. Focusing on bringing creativity and energy to change, Susan works in healthcare, financial services and higher education. Five years managing projects for a large consulting firm developed her ability to plan and implement initiatives in financial and health care organizations. At CIGNA, she led initiatives for business turnaround and emerging global markets. Susan has an MS degree from American University/NTL Institute for Behavioral Sciences and a BA from the University of Minnesota. She is a principal with Corporation for Positive Change, an internationally known consulting firm focusing on Appreciative Inquiry. Clients include Children's Hospital of Philadelphia, Lovelace Health Systems, CIGNA, University of Utah Hospital and Clinics, University of Kentucky Hospital. Susan's work includes "Discovering the Passion for Nursing" - at Lovelace Health Systems in New Mexico, "Be part of our Journey — There's no place like CHOP", and "Nursing Excellence — The UK Way" - initiatives to improve quality of patient service, employee satisfaction and retention.